SERVICES

Household Tasks

We provide occasional or regular domestic help, including tasks like meal preparation, laundry, shopping, and more, catering to individuals recovering from illness or managing disabilities who need extra support to keep their homes running smoothly.

Case Management

We offer comprehensive case management including NDIS plan care, financial management, and expert-guided services to enhance lifestyle and well-being, alleviating your concerns.

Support Coordination

We offer experienced support coordinators to guide you through every stage of your NDIS journey, from planning and budget management to exploring options and implementing a tailored support plan, ensuring you receive the best services for your needs.

Assist Travel Support

We offer funded travel support, providing convenient transportation, training, and well-equipped staff to help you easily engage in community activities and achieve your goals.

Assist Personal Activities

We offer compassionate in-house personal assistance services, catering to individuals dealing with aging, illness, injury, or disability, helping to restore personal activities and hygiene, alleviating burdens on families and ensuring compassionate care.

Community Participation

We offer comprehensive community participation services – facilitating social, recreational, and community activities, assisting individuals in daily tasks and interactions within their community in a professional and friendly manner.

Community Care Nursing

We provide the comfort of home-based medical care, offering services like wound care, medication assistance and post-operative care enabling individuals to receive comprehensive care in their familiar surroundings.

Daily Tasks/Shared Living

We offer personalised and flexible support services, empowering individuals to maintain control over their daily tasks and health while receiving 24/7 home assistance, ensuring their unique needs and goals are met.

Development Life Skills/Mentoring

We work to empower individuals with disabilities or illnesses to pursue their desired learning goals through expert-guided skill development and mentoring, fostering practical involvement and independence within the social and community contexts.

Assist Life Stage Transition

We offer specialised support to guide individuals through life stage transitions, providing confidence-building assistance and helping them adapt to new lifestyles and social environments during challenging circumstances.

OUR PROCESS:

Meet and discuss

We believe in a personalised approach. We meet with you to understand your requirements, preferences and goals. Together, we review your NDIS plan, ensuring that our services align with your needs and aspirations.

Service agreement

Once we have discussed the services you require, we will guide you through signing a service agreement. We explain the agreement thoroughly, ensuring you understand our commitment to providing high-quality support.

Client form

We assist you in completing a client detail form, which helps us gather essential information about your unique circumstances. This form ensures we comprehensively understand your needs, enabling us to deliver personalised care and support.

Welcome kit

As a new client, we want to make you feel at ease and informed. We will provide a welcome pack with essential information about our services, contact details and any additional resources that may benefit you.

Support planning

Our team will work closely with you to create an initial support plan. This plan will outline your goals, expectations and the specific services we will provide to support your journey towards achieving those goals. It forms the foundation for our partnership, ensuring our support is tailored to your needs.

Risk assessment

Your safety is paramount to us. We will conduct a thorough risk assessment to identify any potential risks associated with providing support. This assessment allows us to develop strategies and procedures to mitigate those risks effectively, ensuring your well-being at all times.

Contact us today.

Learn more about our essential mental health services or discuss how we can assist you in your daily activities. Let us be your trusted partner towards greater independence, comfort and fulfilment.